laptop and a wrench

Bug

Opening an Excel attachment from the ArcGIS Workforce (Android) app returns the error message, "This version of Office doesn't support this file format."

Last Published: October 19, 2020 ArcGIS Workforce
Bug ID Number BUG-000132275
SubmittedJuly 15, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Workforce
Version found19.0.4
Operating SystemAndroid
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible with the latest version of ArcGIS Workforce (20.1.1). Use a device that has an application to read Excel files to open Excel attachments of different extension types.

Workaround

Download the attachment and open it directly on a mobile device.

Steps to Reproduce

Bug ID: BUG-000132275

Software:

  • ArcGIS Workforce

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