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Bug

Opening an Adobe Illustrator Exchange (AIX) file exported from ArcGIS Pro with a large area of extent and high level of detail in Adobe Illustrator results in jumbled text for basemap labels.

Last Published: November 8, 2022 ArcGIS Maps for Adobe Creative Cloud
Bug ID Number BUG-000153380
SubmittedOctober 31, 2022
Last ModifiedJune 5, 2024
Applies toArcGIS Maps for Adobe Creative Cloud
Version found3.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusKnown Limit

Additional Information

The ArcGIS Maps for Adobe team is currently improving the AIX processing time. This issue occurs due to a known Adobe Illustrator limitation. The map dimensions exceed the allowed Adobe Illustrator artboard size. See the Adobe documentation for more details on limits for artboard sizes.

Workaround

Reduce the export dimensions (physical output size, including layout) to accomodate the Adobe Illustrator artboard size limitations. Additionally, export with 'Compress vector graphics' checked in the ArcGIS Pro export settings.

Steps to Reproduce

Bug ID: BUG-000153380

Software:

  • ArcGIS Maps for Adobe Creative Cloud

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