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Bug

Opening a vector tile layer with a different projection from the default basemap in Map Viewer returns the error, “Incompatible with current basemap.”

ArcGIS Online
Bug ID Number BUG-000156488
SubmittedMarch 10, 2023
Last ModifiedFebruary 7, 2025
Applies toArcGIS Online
Version foundFebruary 2023
Operating SystemN/A
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Online. If this issue contact Esri Support Services as additional information is needed for further investigation.

Workaround

  1. Open the layer in Map Viewer Classic.
  2. Add the layer to a new map instead of opening the layer from the item details page and add it as a basemap.
  3. Add the REST URL of the layer in the map using the add a layer using the URL option.

Steps to Reproduce

Bug ID: BUG-000156488

Software:

  • ArcGIS Online

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