Bug
Opening a .jp2 file in ArcMap returns the following error, "Invalid raster dataset. Failed to create raster layer.", but the file opens in ArcGIS Pro.
| Bug ID Number | BUG-000128818 |
|---|---|
| Submitted | February 20, 2020 |
| Last Modified | February 14, 2025 |
| Applies to | ArcGIS for Desktop |
| Version found | 10.7.1 |
| Operating System | Windows OS |
| Operating System Version | 10.0 |
| Status | Will Not Be Addressed |
Additional Information
We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support. Note that ArcGIS 10.8.2 is the current release of ArcGIS Desktop and will enter Mature Support in March 2024 (https://support.esri.com/en-us/products/arcmap/life-cycle). There are no plans to release an ArcGIS Desktop 10.9, and we recommend that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro (https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate) for more information.Steps to Reproduce
Bug ID: BUG-000128818
Software:
- ArcGIS for Desktop
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