laptop and a wrench

Bug

OpenID Connect usernames created with an organization-specific login are incorrectly cut short, causing login failures due to a mismatch between the username and OAuth token ID within ArcGIS Enterprise on Kubernetes.

ArcGIS Enterprise on Kubernetes
Bug ID Number BUG-000171797
SubmittedOctober 28, 2024
Last ModifiedOctober 2, 2025
Applies toArcGIS Enterprise on Kubernetes
Version found11.3
Operating SystemWindows Server
Operating System Version2019 64 Bit
StatusNon-Reproducible

Additional Information

This issue was not reproducible in-house and will not be addressed at this time. If the issue persists, contact Esri Support Services.

Workaround

A potential workaround is to set the 'Let new members join' selection to 'Automatically.' However, this is not ideal for administrators who only want to allow a specific set of users from the OIDC IDP.

Steps to Reproduce

Bug ID: BUG-000171797

Software:

  • ArcGIS Enterprise on Kubernetes

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options