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Bug

Once a scale bar is passed through an ArcGIS GIS Server print service, it becomes distorted and is no longer useful for making accurate measurements.

Last Published: March 1, 2018 ArcGIS Viewer for Flex
Bug ID Number NIM087678
SubmittedDecember 27, 2012
Last ModifiedApril 2, 2025
Applies toArcGIS Viewer for Flex
Version found3.0
Operating SystemWindows OS
Operating System Version7 64 Bit
Version Fixed10.6.0
StatusFixed

Additional Information

This issue was fixed in ArcGIS GIS Server 10.6. This issue is not reproducible If you upgrade your ArcGIS GIS Server to 10.6 when using the out-of-the-box printing services (Utilities/Printing tools geoprocessing service) or publishing a new print service from ArcGIS Pro 2.1 and beyond to a 10.6 server. The issue still occurs for an existing custom printing service created before from ArcMap or publishing a new printing service to a 10.6 server using ArcMap 10.6.

Steps to Reproduce

Bug ID: NIM087678

Software:

  • ArcGIS Viewer for Flex

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