| Bug ID Number |
BUG-000139453 |
| Submitted | April 28, 2021 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS Online |
| Version found | 9.1 |
| Operating System | Windows OS |
| Operating System Version | 10.0 |
| Status | Known Limit
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
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Additional Information
Having one or more tour points overlap fully or partially is a situation which can occur in a map tour, but there are several ways to deal with this so it does not present an issue for the reader.
For guided tours, the primary way readers experience the tour is by scrolling through the tour to visit each place individually. In this case, the correct location or point is always shown when it is the active point for the tour. For explorer tours, readers can select any point from the grid or list view to make it active.
If a reader is interacting directly with the map points may overlap at a particular scale, but in most cases the reader can zoom in to a larger scale where the points do not over lap.
If the points overlap almost exactly even at very large scales, the author can simply move the points slightly so they do not overlap. An exact location at a high level of precision is rarely required in a map tour, and the map tour editor makes it easy to drag tour points to a different location, if needed, so that the tour is usable for readers.
Workaround
As a workaround, one point can be hidden to be able to select the other. To hide the point, select the point on the Map Tour > Click on the Ellipsis > Select Hide.
Steps to Reproduce