laptop and a wrench


Offline web maps fail to reload after force closing the Collector for ArcGIS application on a Nexus phone.

Last Published: June 9, 2015 Collector Classic for ArcGIS (Android)
Bug ID Number BUG-000088139
SubmittedJune 5, 2015
Last ModifiedJune 11, 2020
Applies toCollector Classic for ArcGIS (Android)
Version found10.3
Operating SystemAndroid
Operating System Version5.1x
Version Fixed10.3.4


Re-connect to the internet and the web map will be accessible again.

Steps to Reproduce

Bug ID: BUG-000088139


  • Collector Classic for ArcGIS (Android)

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic