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Offline mode cannot be enabled on a hosted tiled map service created prior to release of ArcGIS Online version 3.6 (December 2014).

Last Published: May 20, 2015 ArcGIS Online
Bug ID Number BUG-000087412
SubmittedMay 4, 2015
Last ModifiedAugust 21, 2020
Applies toArcGIS Online
Version found3.7
Version Fixed3.8


1. Go to the admin URL ( for the service. 2. Click Edit, and change Export Tile

Steps to Reproduce

Bug ID: BUG-000087412


  • ArcGIS Online

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