laptop and a wrench

Bug

Offline authorization with multiple licenses numbers originating from different customer numbers results in unusable response files and loss of licenses.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM078420
SubmittedFebruary 24, 2012
Last ModifiedApril 2, 2025
Applies toNo Product Found
Version found10.0
Version Fixed10.2
StatusFixed

Additional Information

Tested with 10.2 and the customer entitlement system will accept authorizations from different customer numbers in same authorize.txt file

Steps to Reproduce

Bug ID: NIM078420

Software:

  • No Product Found

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options