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Bug

Offline ArcGIS Pro licenses cannot be returned after a Portal for ArcGIS upgrade

Last Published: April 22, 2021 ArcGIS Pro
Bug ID Number BUG-000138132
SubmittedMarch 12, 2021
Last ModifiedAugust 12, 2025
Applies toArcGIS Pro
Version foundN/A
Operating SystemWindows OS
Operating System Version10.0
Version Fixed11.5
StatusFixed

Additional Information

This issue will be addressed in ArcGIS Enterprise 11.5, scheduled to be released in the second quarter of 2025.

Steps to Reproduce

Bug ID: BUG-000138132

Software:

  • ArcGIS Pro

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