Bug
OD Cost Matrix Layer produces different driving distances for the same pair of points with the same settings using ArcGIS StreetMap Premium 2024.4.
| Bug ID Number | BUG-000175965 |
|---|---|
| Submitted | April 22, 2025 |
| Last Modified | June 23, 2025 |
| Applies to | ArcGIS Pro |
| Version found | 3.4.3 |
| Operating System | Windows OS |
| Operating System Version | 11.0 64 bit |
| Status | Known Limit |
Additional Information
When the network hierarchy is turned on, the OD Cost Matrix Solver uses a heuristic algorithm to compute distances. If the number of origins or destinations is changed, the network search space changes and a better path may be found.Workaround
Turn off the hierarchy and re-solve or change the number of roads in the top-level hierarchy.
Steps to Reproduce
Bug ID: BUG-000175965
Software:
- ArcGIS Pro
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