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Bug

Non-administrators in the ArcGIS Enterprise portal are unable to access ArcGIS Online's routing service.

Portal for ArcGIS
Bug ID Number BUG-000179722
SubmittedSeptember 25, 2025
Last ModifiedOctober 2, 2025
Applies toPortal for ArcGIS
Version found11.5
Operating SystemN/A
Operating System VersionN/A
StatusKnown Limit

Additional Information

The OAuth credentials are limited in privileges. Refer to this documentation: https://developers.arcgis.com/documentation/security-and-authentication/user-authentication/oauth-credentials-user/ for more information. The team believes this is a limitation of the form of security the user is using.

Steps to Reproduce

Bug ID: BUG-000179722

Software:

  • Portal for ArcGIS

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