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Bug

No usage details are displayed if a document item is added to the ArcGIS Online content page via URL.

Last Published: October 15, 2020 ArcGIS Online
Bug ID Number BUG-000132908
SubmittedAugust 7, 2020
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found8.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusKnown Limit

Additional Information

This is expected behavior. If the user adds a document item by URL, it is called the 'Document link' item type. ArcGIS Online is hosting a link to the external document where the open button links to the external document. The downloaded or viewed count is shown when the user uploads a document to ArcGIS Online.

Steps to Reproduce

Bug ID: BUG-000132908

Software:

  • ArcGIS Online

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