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Bug

Newly added Active Directory group members in Portal for ArcGIS experience 3 to 4 hours delay before the members are able to see the group items.

Last Published: December 30, 2020 Portal for ArcGIS
Bug ID Number BUG-000136383
SubmittedDecember 23, 2020
Last ModifiedMarch 30, 2026
Applies toPortal for ArcGIS
Version found10.7.1
Operating SystemWindows OS
Operating System VersionN/A
StatusKnown Limit

Additional Information

This is expected behavior and will not be addressed in a future release of ArcGIS Enterprise. If the user has already signed in once, the group refresh is triggered for groups whose memberships are controlled by Active Directory. If they are then added to another group whose membership is controlled via Active Directory, the group refresh will not happen again for another 60 minutes.

Steps to Reproduce

Bug ID: BUG-000136383

Software:

  • Portal for ArcGIS

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