Bug
New Service Area or New Route crashes ArcMap.
| Bug ID Number | NIM053606 |
|---|---|
| Submitted | January 29, 2010 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS for Desktop |
| Version found | 9.3.1 |
| Operating System | Windows OS |
| Operating System Version | Vista |
| Version Fixed | 10 |
| Status | Fixed |
Workaround
This crash is caused by a failure to create the DOMDocument40 COM object. This COM object is not part of ESRI, but rather part of MSXML that is installed by Microsoft. You should tell the user that they should install the most up-to-date version of MSXML and see if this fixes their problem.Steps to Reproduce
Bug ID: NIM053606
Software:
- ArcGIS for Desktop
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