| Bug ID Number |
BUG-000137319 |
| Submitted | February 9, 2021 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS for Desktop |
| Version found | 10.8.1 |
| Operating System | Windows OS |
| Operating System Version | 10.0 64 Bit |
| Status | Known Limit
After review by the development team, it has been determined that this issue is related to a known limitation with the software that lies outside of Esri's control. The issue's Additional Information section may contain further explanation.
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Additional Information
This is an issue with the current hierarchical route algorithm which is not guaranteed to find the optimal route. Collapsing the top two hierarchy levels (1 and 2) into a single, denser level should allow the algorithm to find the more direct route, but at the expense of slower solve times.
Workaround
If Distance is an acceptable alternate cost, the routes were nearly identical for the cost factor. Otherwise, no workaround was found.
Steps to Reproduce