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Bug

Navigating to ArcGIS Online > Content > New item, and keying in a URL for a service to be added from ArcGIS Enterprise fails to show a prompt to store credentials.

ArcGIS Online
Bug ID Number BUG-000168734
SubmittedJune 28, 2024
Last ModifiedAugust 23, 2024
Applies toArcGIS Online
Version foundJune 2024
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusAs Designed

Additional Information

This behavior is as designed for ArcGIS Enterprise deployments secured behind a firewall, a VPN, or other security of that sort. Referencing services from this type of secured deployment in ArcGIS Online is expected to not provide the option to secure a service with stored credentials. Documentation: https://support.esri.com/en-us/knowledge-base/the-option-to-store-credentials-is-not-available-when-a-000012369

Steps to Reproduce

Bug ID: BUG-000168734

Software:

  • ArcGIS Online

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