laptop and a wrench

Bug

Named user and concurrent use licenses can be checked out by ArcGIS Pro 3.3.x when using an unsupported version of ArcGIS License Manager.

ArcGIS License Manager
Bug ID Number BUG-000169400
SubmittedJuly 25, 2024
Last ModifiedAugust 22, 2024
Applies toArcGIS License Manager
Version found2022.1
Operating SystemWindows Server
Operating System Version2022
StatusAs Designed

Additional Information

It is possible for ArcGIS Pro to work with a prior version of the license manager; however, backward compatibility is not tested and thus is unsupported. It is always recommended to install the latest version of the license manager because it is backward compatible.

Steps to Reproduce

Bug ID: BUG-000169400

Software:

  • ArcGIS License Manager

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options