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Bug

Moving the cache from a tiled map service published from ArcMap into a tiled map service published from ArcGIS Pro results in incorrect SOAP calls when consuming the ArcGIS Pro published ArcGIS Server map service within ArcMap.

Last Published: November 13, 2019 ArcGIS GIS Server
Bug ID Number BUG-000125954
SubmittedOctober 11, 2019
Last ModifiedFebruary 20, 2025
Applies toArcGIS GIS Server
Version found10.7.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusWill Not Be Addressed

Additional Information

ArcGIS Desktop (including ArcGIS Engine and ArcObjects) is in mature support and will be retired March 1, 2026. Mature support means the end of functionality-based patches and hotfixes; therefore, this issue will not be addressed. There are no plans for future releases of ArcGIS Desktop, and it is recommended that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro for more information. https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate

Workaround

Recreate the cache in the ArcGIS Pro created tiled map service rather than copying the ArcMap created tiled map service cache.

Steps to Reproduce

Bug ID: BUG-000125954

Software:

  • ArcGIS GIS Server

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