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Bug

Moving between maps containing secured services from one ArcGIS Server site to another map containing services from another ArcGIS Server site fails to load the layers coming from ArcGIS Server, and throws an "Arg_NullReferenceException" error in the Collector for ArcGIS (Windows 10) app.

Last Published: September 15, 2017 ArcGIS Collector
Bug ID Number BUG-000107112
SubmittedAugust 4, 2017
Last ModifiedApril 2, 2025
Applies toArcGIS Collector
Version found17.0.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusIn Review

Workaround

Ensure that the maps contain either hosted feature services or maps from a single server site.

Steps to Reproduce

Bug ID: BUG-000107112

Software:

  • ArcGIS Collector

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