laptop and a wrench

Bug

Modifying the staging folder path in ArcGIS Pro leads to failing the publishing process of a geoprocessing (GP) service as a web tool with an error message, "external sharing process failed" returned.

Last Published: February 5, 2021 Portal for ArcGIS
Bug ID Number BUG-000133385
SubmittedAugust 27, 2020
Last ModifiedJune 25, 2025
Applies toPortal for ArcGIS
Version found10.7.1
Operating SystemWindows OS
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Steps to Reproduce

Bug ID: BUG-000133385

Software:

  • Portal for ArcGIS

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options