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Bug

Mobile devices do not honor the extent specified in the web map URL.

ArcGIS Online
Bug ID Number BUG-000185511
SubmittedJune 11, 2026
Last ModifiedJune 15, 2026
Applies toArcGIS Online
Version foundFeb 2026
Operating SystemWindows OS
Operating System VersionN/A
StatusIn Review

Workaround

Configure the mobile browser (Android or iOS) to display the desktop version of the website. When the web map URL is opened in desktop mode, the map displays the same extent as it does on a desktop browser.

Steps to Reproduce

Bug ID: BUG-000185511

Software:

  • ArcGIS Online

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