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Bug

Missing tiles in ArcGIS Pro custom basemaps and maps downloaded using the Download Map option.

Last Published: August 3, 2021 ArcGIS Pro
Bug ID Number BUG-000116512
SubmittedAugust 31, 2018
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found2.2
Operating SystemWindows OS
Operating System Version10.0 64 Bit
StatusNon-Reproducible

Additional Information

The problem is originally reported and resolved via BUG-000123491. The fix is observed when using a TPKX. The reproduced case provided involves using a web tile layer downloaded to a TPK. Therefore, the observed behavior is expected and correct.

Steps to Reproduce

Bug ID: BUG-000116512

Software:

  • ArcGIS Pro

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