Bug
Missing rollback during a webgisdr utility restore fails and returns the "Failed to delete the database directory" error message.
| Bug ID Number | BUG-000141271 |
|---|---|
| Submitted | July 7, 2021 |
| Last Modified | June 24, 2025 |
| Applies to | Portal for ArcGIS |
| Version found | 10.8.1 |
| Operating System | Windows OS |
| Operating System Version | 2019 64 Bit |
| Version Fixed | 11.0 |
| Status | Fixed |
Workaround
- Unpack and backup the .webgissite file manually and restore the whole arcgiportal\db directory.
- Restart the Portal for ArcGIS windows service.
- Run a full restore when able to log in to portaladmin.
Steps to Reproduce
Bug ID: BUG-000141271
Software:
- Portal for ArcGIS
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