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Bug

Microsoft Entra ID (formerly Azure Active Directory) users are unable to log into the Portal Administrator Directory.

Portal for ArcGIS
Bug ID Number BUG-000168931
SubmittedJuly 5, 2024
Last ModifiedJuly 12, 2024
Applies toPortal for ArcGIS
Version found11.1
Operating SystemWindows Server
Operating System Version2022
StatusDuplicate

Additional Information

Duplicate of BUG-000162883: This issue was addressed in ArcGIS Enterprise 11.2. The fix is to be included in the upcoming Portal for ArcGIS Security 2024 Update 2 patch for both ArcGIS Enterprise versions 11.1 and 10.9.1.

Workaround

Upgrade to ArcGIS Enterprise 11.3 or allow built-in users, then log into the Portal Administrator Directory using the built-in users.

Steps to Reproduce

Bug ID: BUG-000168931

Software:

  • Portal for ArcGIS

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