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Bug

Members with the 'Keep Me Signed In' option checked are not prompted to reset their passwords when the password expiry is set for the organization in ArcGIS Online.

Last Published: March 4, 2022 ArcGIS Online
Bug ID Number BUG-000145141
SubmittedDecember 10, 2021
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found9.4
Operating SystemN/A
Operating System VersionN/A
StatusAs Designed

Additional Information

This is expected behavior for the users who checked 'Keep me signed in' option. The password policy does not invalidate existing valid tokens. Clear cookies to reset this.

Workaround

Clear cookies to reset.

Steps to Reproduce

Bug ID: BUG-000145141

Software:

  • ArcGIS Online

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