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Bug

Maps with the effects Drop Shadow and Bloom are not displaying in Samsung Galaxy with operating systems of Android 12 and under.

ArcGIS Online
Bug ID Number BUG-000166493
SubmittedApril 4, 2024
Last ModifiedSeptember 3, 2024
Applies toArcGIS Online
Version foundN/A
Operating SystemWindows OS
Operating System Version10.0
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Online. If the issue occurs, contact Esri Support Services as additional information is required for further investigation.

Workaround

Upgrade from Android 12 to Android 13 and 14, or use an Apple device.

Steps to Reproduce

Bug ID: BUG-000166493

Software:

  • ArcGIS Online

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