laptop and a wrench

Bug

Map Viewer refreshes or does not load in iOS 14 with large data sets.

Last Published: August 27, 2022 ArcGIS Online
Bug ID Number BUG-000142829
SubmittedSeptember 10, 2021
Last ModifiedJuly 23, 2026
Applies toArcGIS Online
Version found9.2
Operating SystemApple iOS
Operating System Version15.x
StatusKnown Limit

Additional Information

Closing as a known limit when using large layers on iOS. Please open a new support case if still experiencing this issue with the latest version of the SDK. iOS browsers operate within memory and resource limits enforced by iOS and WebKit. Application complexity, which includes the number of layers, the number of features, symbology, imagery, client-side processing, and widgets, as well as 3D visualization, can significantly affect memory consumption and performance.

Workaround

Here is a guide topic with a list of techniques for working with large, dense datasets: https://developers.arcgis.com/javascript/latest/visualization/high-density-data/

Steps to Reproduce

Bug ID: BUG-000142829

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options