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Bug

Map Viewer OpenStreetMap basemap service failing to be called upon in ArcGIS Survey123 report generation.

ArcGIS Survey123
Bug ID Number BUG-000147350
SubmittedMarch 4, 2022
Last ModifiedJuly 14, 2024
Applies toArcGIS Survey123
Version found3.14
Operating SystemWindows OS
Operating System Version10.0
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Survey123. If the issue occurs, contact Esri Support Services as additional information is required for further investigation.

Workaround

Change the item ID of the basemap that is being called upon to another map or layer. Refer these documentations for examples of the workaround:

  1. ArcGIS Online Basemaps Group
  2. ArcGIS Living Atlas Basemaps

Steps to Reproduce

Bug ID: BUG-000147350

Software:

  • ArcGIS Survey123

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