laptop and a wrench

Bug

Map Viewer does not honor the scale when exporting maps to PDF formats.

ArcGIS Online
Bug ID Number BUG-000152456
SubmittedSeptember 20, 2022
Last ModifiedSeptember 17, 2024
Applies toArcGIS Online
Version foundN/A
Operating SystemN/A
Operating System VersionN/A
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Map Viewer. If the issue persists, contact Esri Support Services as additional information is required for further investigation.

Workaround

Use the New Map Viewer to manually set the map scale in Print > Advanced Options.

Steps to Reproduce

Bug ID: BUG-000152456

Software:

  • ArcGIS Online

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Esri Community

Search for related information

Training

Find training related to this topic

ArcGIS Ideas

Explore ideas and give feedback

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options