Bug
Map services set to a shared instance pool time out when accessed from the REST endpoint and return the error message "Error handling service request: java.util.concurrent.TimeoutException Code: 500" for ArcGIS Server hosted on Linux.
| Bug ID Number | BUG-000179519 |
|---|---|
| Submitted | September 16, 2025 |
| Last Modified | November 26, 2025 |
| Applies to | ArcGIS GIS Server |
| Version found | 11.3 |
| Operating System | Red Hat Enterprise Linux |
| Operating System Version | 8.6 |
| Status | In Review |
Workaround
Setting the services to dedicated is the only identified workaround.
Steps to Reproduce
Bug ID: BUG-000179519
Software:
- ArcGIS GIS Server
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