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Bug

Map services published from ArcGIS Pro and added to a Map Viewer using the layer URL returns the error message, “The layer did not draw completely” even though the features did not exceed the maximum record count.

Last Published: September 19, 2019 Portal for ArcGIS
Bug ID Number BUG-000125323
SubmittedSeptember 17, 2019
Last ModifiedJuly 25, 2025
Applies toPortal for ArcGIS
Version found10.7.1
Operating SystemWindows OS
Operating System Version2016 64 Bit
Version Fixed10.8
StatusFixed

Additional Information

This issue is fixed in ArcGIS Server 10.8 as well as the ArcGIS Server 10.7.1 Map Services Drawing Patch available at https://support.esri.com/en/download/7756.

Workaround

  • Use a map service or a feature service.
  • Publish from ArcMap.

Steps to Reproduce

Bug ID: BUG-000125323

Software:

  • Portal for ArcGIS

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