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Bug

Map services added to web maps using the root service's URL and viewed in Esri applications built on JavaScript 4.19, do not load on certain Android devices.

Last Published: June 3, 2021 ArcGIS Online
Bug ID Number BUG-000139909
SubmittedMay 14, 2021
Last ModifiedJuly 4, 2025
Applies toArcGIS Online
Version found9.1
Operating SystemAndroid
Operating System Version10.x
Version Fixed4.20
StatusFixed

Workaround

  • Access the JavaScript application on an iOS device.
  • Add the map service to the application using the layer's URL.

Steps to Reproduce

Bug ID: BUG-000139909

Software:

  • ArcGIS Online

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