BUG-000116061 for ArcGIS for Desktop

Bug ID Number	BUG-000116061
Submitted	August 10, 2018
Last Modified	June 5, 2024
Applies to	ArcGIS for Desktop
Version found	10.5.1
Status	Will Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support. Note that ArcGIS 10.8.2 is the current release of ArcGIS Desktop and will enter Mature Support in March 2024 https://support.esri.com/en-us/products/arcmap/life-cycle. There are no plans to release an ArcGIS Desktop 10.9, and we recommend that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate for more information.

Workaround

Disabling the 'Data changes frequently so calculate time extent automatically' option before publishing the 'timeExtent' will be filled. From documentation, this is actually acceptable and recommended when there is no idea of the time extent and restriction:

'If you do not want the full time extent of the time slider to be restricted to a period of time defined by the time-enabled layers, you can set the full time extent to Undefined. This option allows you to set the full time extent to any time period on the timeline. Using this option, you can set start time and end time on the time slider to any time on the timeline.'

Furthermore, 'Having an undefined full time extent option also allows you to scroll across the timeline without any restrictions.'

http://desktop.arcgis.com/en/arcmap/latest/map/time/setting-the-full-time-extent-of-the-time-slider.htm