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Bug

Map service pop-ups are disabled in Map Viewer yet appearing in ArcGIS Field Maps.

ArcGIS Field Maps
Bug ID Number BUG-000164046
SubmittedDecember 29, 2023
Last ModifiedSeptember 26, 2025
Applies toArcGIS Field Maps
Version foundOct 2023
Operating SystemApple iOS
Operating System Version16.x
StatusUnder Consideration

Workaround

  • Utilize Map Viewer Classic to configure pop-ups.
  • Add the individual feature layers of the map service to Map Viewer.
  • Publish as a hosted feature layer and manage the layer properties in Map Viewer.
  • If pop-ups have already been enabled, reload the original service. Note that this will lose other configured settings. 

Steps to Reproduce

Bug ID: BUG-000164046

Software:

  • ArcGIS Field Maps

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