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Bug

Map image layer downloads in ArcGIS Hub are affected by the sharing settings of the item.

Last Published: October 5, 2021 ArcGIS Online
Bug ID Number BUG-000131943
SubmittedJune 30, 2020
Last ModifiedMarch 25, 2025
Applies toArcGIS Online
Version found8.1
Operating SystemWindows OS
Operating System VersionN/A
StatusKnown Limit

Additional Information

At this time the ArcGIS Hub team will not resolve this issue because it is a known limitation of the export service. Currently, ArcGIS Hub supports anonymous download for content that is shared to public using ArcGIS Hub's download infrastructure. However, for private content (shared to an organization or self + groups) on ArcGIS Hub and ArcGIS Online, the item's service is required to extract enabled. ArcGIS Hub and ArcGIS Online do not support private downloads without the extract capability. When a private item is downloaded, the exported item is created in the user's account.

Steps to Reproduce

Bug ID: BUG-000131943

Software:

  • ArcGIS Online

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