Bug
Map image layer downloads in ArcGIS Hub are affected by the sharing settings of the item.
| Bug ID Number | BUG-000131943 |
|---|---|
| Submitted | June 30, 2020 |
| Last Modified | March 25, 2025 |
| Applies to | ArcGIS Online |
| Version found | 8.1 |
| Operating System | Windows OS |
| Operating System Version | N/A |
| Status | Known Limit |
Additional Information
At this time the ArcGIS Hub team will not resolve this issue because it is a known limitation of the export service. Currently, ArcGIS Hub supports anonymous download for content that is shared to public using ArcGIS Hub's download infrastructure. However, for private content (shared to an organization or self + groups) on ArcGIS Hub and ArcGIS Online, the item's service is required to extract enabled. ArcGIS Hub and ArcGIS Online do not support private downloads without the extract capability. When a private item is downloaded, the exported item is created in the user's account.Steps to Reproduce
Bug ID: BUG-000131943
Software:
- ArcGIS Online
Get notified when the status of a bug changes
Discover more on this topic
Search for related information
Find training related to this topic
Explore ideas and give feedback
Get help from ArcGIS experts
Download the Esri Support App