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Bug

Manual Authorization of ArcIMS fails even after making correct entries in the Authorization Information during Post_Install.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM036111
SubmittedJune 13, 2008
Last ModifiedJune 5, 2024
Applies toNo Product Found
Version found9.3
Version FixedN/A
StatusFixed

Workaround

9.3 Workaround for manually entering Authorization information: 1. User encounters error in PI incorrectly stating that one or more fields are blank. Click OK to dismiss error. 2. Click Cancel to exit PI. 3. Run <Install Dir>/arcgis/arcims/tools/keymanager -o add -i <Install Dir>/ arcgis/arcims -f <FeatureName e.g., ArcIMSServer> -v <Version e.g., 93> -r <Registration Number e.g., ecp123456789> -t <Timeout e.g., 15-oct-2008> -k <License Key e.g., ABCDEFGHIJ1234567890>The user should see a message stating that the authorization for that feature was successful, in the format: Successfully added license for "FeatureName". 4. Repeat for each feature to authorize. 5. Rerun the PI with the command <Install Dir>/arcgis/arcims/tools/SetupArcIMS_PostInstall. This time the user should not be prompted to enter authorization information. This will be fixed for 9.4, with explanation text on the panel to describe how to correctly enter manual authorization information.

Steps to Reproduce

Bug ID: NIM036111

Software:

  • No Product Found

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