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Bug

Logging into an ArcGIS Online organization with accounts through certain Open ID Connect SAML identity providers does not respect the new member defaults for credit allocation, and assigns zero credits to the account.

Last Published: November 9, 2022 ArcGIS Online
Bug ID Number BUG-000153569
SubmittedNovember 8, 2022
Last ModifiedOctober 22, 2024
Applies toArcGIS Online
Version found10.2
Operating SystemN/A
Operating System VersionN/A
StatusWill Not Be Addressed

Additional Information

The development team has considered the issue or request and concluded it will not be addressed in the current release cycle. If this is still a concern, contact Esri Support Services.

Workaround

Manually adjust the credit allocation for the account after creation.

Steps to Reproduce

Bug ID: BUG-000153569

Software:

  • ArcGIS Online

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