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Bug

Loading basemaps which are not shared with everyone fails in ArcGIS Pro if the active portal (ArcGIS Online) is different from the license portal (ArcGIS Online).

Last Published: July 14, 2015 ArcGIS Pro
Bug ID Number BUG-000088390
SubmittedJune 15, 2015
Last ModifiedJanuary 16, 2025
Applies toArcGIS Pro
Version found1.0
Operating SystemWindows OS
Operating System Version7 64 Bit
StatusNon-Reproducible

Additional Information

This issue is not reproducible in ArcGIS Pro 3.4.

Steps to Reproduce

Bug ID: BUG-000088390

Software:

  • ArcGIS Pro

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