laptop and a wrench

Bug

LMRefGuide.htm (License Manager Reference Guide) needs to be updated to include the offline authorization steps because they are not straightforward.

Last Published: August 31, 2014 ArcGIS for Desktop
Bug ID Number NIM070304
SubmittedJuly 8, 2011
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.0
Operating SystemWindows OS
Operating System VersionXP
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

Install the ArcGIS 10 Service Pack 1 and License Manager patch, or ArcGIS 10 Service Pack 2 or Higher for the License Manager. See Detailed steps here:<a href="http://support.esri.com/en/knowledgebase/techarticles/detail/38200" target="_blank">http://support.esri.com/en/knowledgebase/techarticles/detail/38200</a>

Steps to Reproduce

Bug ID: NIM070304

Software:

  • ArcGIS for Desktop

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