laptop and a wrench

Bug

Line features from a map image layer are blurred and jagged when the PrintingTools service is used to export a PDF.

ArcGIS GIS Server
Bug ID Number BUG-000164210
SubmittedJanuary 9, 2024
Last ModifiedOctober 3, 2024
Applies toArcGIS GIS Server
Version found10.9.1
Operating SystemWindows Server
Operating System Version2022
StatusIn Review

Workaround

output_as_image.jpg

  • If the default or custom PrintingTools service in a web app is used, add the map service sub-layer directly to the web map as opposed to the map image layer. 

Steps to Reproduce

Bug ID: BUG-000164210

Software:

  • ArcGIS GIS Server

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options