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Bug

Licensing for ArcGIS for Desktop 10.4 becomes corrupt on Microsoft Azure after stopping and starting the instance and receives the following error, "...license is in need of a repair operation." However, there is no option to repair the licenses.

Last Published: July 29, 2016 ArcGIS for Desktop
Bug ID Number BUG-000095096
SubmittedMarch 18, 2016
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version found10.4
Operating SystemWindows OS
Operating System Version2012 R2
StatusKnown Limit

Additional Information

This is a known limitation.

Workaround

Workaround 1: 1. Login to Microsoft Azure. 2. Navigate to the Windows Start menu> All programs > ArcGIS > ArcGIS Administrator. 3. Reauthorize the licenses. 4. Check the Availability tab. 5. Launch ArcMap. Workaround 2: 1. Delete the Trusted Storage. 2. Authorize more licenses. 3. Launch ArcMap.

Steps to Reproduce

Bug ID: BUG-000095096

Software:

  • ArcGIS for Desktop

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