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Bug

Licenses marked as 'inactive' still appear within the Customer Care Portal.

Last Published: August 25, 2014 No Product Found
Bug ID Number NIM059269
SubmittedJuly 22, 2010
Last ModifiedApril 2, 2025
Applies toNo Product Found
Version found10.0
Version Fixed10
StatusFixed

Additional Information

This issue has been addressed within the Customer Care Portal. Inactive licenses will no longer appear.

Steps to Reproduce

Bug ID: NIM059269

Software:

  • No Product Found

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