laptop and a wrench

Bug

License Manager 2019.0 reflects an incorrect license availability after authorizing the same feature for the third time with two or more authorization numbers.

Last Published: August 7, 2019 ArcGIS for Desktop
Bug ID Number BUG-000123662
SubmittedJuly 12, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS for Desktop
Version foundN/A
Operating SystemN/A
StatusDuplicate

Additional Information

Duplicate of BUG-000124081.

Workaround

Contact the Customer Service Representative and request for the affected authorization numbers to be merged into one concurrent-use (EFL) authorization code.

Steps to Reproduce

Bug ID: BUG-000123662

Software:

  • ArcGIS for Desktop

Get notified when the status of a bug changes

Download the Esri Support App

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options