License availability turns to zero for ArcGIS for Desktop 10.1 to 10.3 licenses, after 10.0 licenses are authorized more than once in ArcGIS License Manager 10.3.1.
Last Published: February 12, 2016ArcGIS License Manager
Bug ID Number
December 14, 2015
October 20, 2021
ArcGIS License Manager
Operating System Version
2008 R2 64 Bit
Will Not Be Addressed
The development team has considered the issue or request and concluded it will not be addressed. The issue's Additional Information section may contain further explanation.
We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.
- Avoid authorizing ArcGIS 10.0 for Desktop licenses more than once.
- If there is a need to authorize the 10.0 licenses again, de-authorize the 10.0 licenses first, and combine the licenses together before reauthorizing, provided that the authorization numbers are the same.