Bug
License availability turns to zero for ArcGIS for Desktop 10.1 to 10.3 licenses, after 10.0 licenses are authorized more than once in ArcGIS License Manager 10.3.1.
| Bug ID Number | BUG-000092959 |
|---|---|
| Submitted | December 14, 2015 |
| Last Modified | October 20, 2021 |
| Severity | High |
| Applies to | ArcGIS License Manager |
| Version found | 10.3.1 |
| Operating System | Windows |
| Operating System Version | 2008 R2 64 Bit |
| Status | Will Not Be Addressed |
Additional Information
We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.Workaround
- Avoid authorizing ArcGIS 10.0 for Desktop licenses more than once. - If there is a need to authorize the 10.0 licenses again, de-authorize the 10.0 licenses first, and combine the licenses together before reauthorizing, provided that the authorization numbers are the same.Steps to Reproduce
Bug ID: BUG-000092959
Software:
- ArcGIS License Manager
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