laptop and a wrench

Bug

Legend is blank when printing with a custom print service and custom templates in the ArcGIS Online map viewer.

Last Published: April 17, 2017 ArcGIS Online
Bug ID Number BUG-000102935
SubmittedFebruary 15, 2017
Last ModifiedJune 5, 2024
Applies toArcGIS Online
Version found4.4
Operating SystemN/A
StatusNon-Reproducible

Additional Information

Its not a bug. The org's admin have to config in Org Setting -> Utility Services -> Printing to set the certain print layout to include legend. After configuring is done, the legend is able to be print out.

Workaround

Create a web application that has a print widget or option, and print the map from the application.

Steps to Reproduce

Bug ID: BUG-000102935

Software:

  • ArcGIS Online

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