laptop and a wrench


Layers that are checked off in Portal for ArcGIS web map, and then checked on after the map and oaded in Web AppBuilder for ArcGIS do not display a pop-up window.

Last Published: March 25, 2015 Portal for ArcGIS
Bug ID Number BUG-000085716
SubmittedFebruary 27, 2015
Last ModifiedJanuary 9, 2021
Applies toPortal for ArcGIS
Version found10.3
Operating SystemWindows
Operating System Version7
Version Fixed10.3.1


Use the map service's feature layers in the web map instead of the dynamic map service. Use the following URL: http://.../MapServer/0 instead of http://.../MapServer

Steps to Reproduce

Bug ID: BUG-000085716


  • Portal for ArcGIS

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic