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Bug

Layers of a map service from ArcGIS for Server 10.3.1 and earlier versions are not visible on ArcGIS for Desktop 10.4 when turning the layers off and then on.

Last Published: August 19, 2020 ArcGIS for Server
Bug ID Number BUG-000095727
SubmittedApril 13, 2016
Last ModifiedFebruary 20, 2025
Applies toArcGIS for Server
Version found10.4
Operating SystemWindows OS
Operating System Version2008 R2 64 Bit
StatusWill Not Be Addressed

Additional Information

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Workaround

The layer is only visible after zooming in or out the map. Fiddler then starts showing requests to ArcGIS for Server.

Steps to Reproduce

Bug ID: BUG-000095727

Software:

  • ArcGIS for Server

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