Bug
Layers fail to display against basemaps added through the 'Add Data > Add Basemap' method after changing the scale from to 1:800.
| Bug ID Number | BUG-000118761 |
|---|---|
| Submitted | December 11, 2018 |
| Last Modified | June 5, 2024 |
| Applies to | ArcGIS for Desktop |
| Version found | 10.6.1 |
| Operating System | Windows OS |
| Operating System Version | 10.0 |
| Status | Will Not Be Addressed |
Additional Information
We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support. Note that ArcGIS 10.8.2 is the current release of ArcGIS Desktop and will enter Mature Support in March 2024 (https://support.esri.com/en-us/products/arcmap/life-cycle). There are no plans to release an ArcGIS Desktop 10.9, and we recommend that you migrate to ArcGIS Pro. See Migrate from ArcMap to ArcGIS Pro (https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate) for more information.Workaround
- Right-click the basemap layer in Table Of Contents and click Ungroup.
- Add the basemap directly from a server connection.
Steps to Reproduce
Bug ID: BUG-000118761
Software:
- ArcGIS for Desktop
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